Freelance Opportunity: Web Development and Support Specialist

We are seeking qualified candidates for a Web Development and Support Specialist freelance opportunity. This role will be responsible for implementing and maintaining dynamic, search-optimized, interactive, and user-friendly websites for the Phoenix Children’s Hospital Foundation. The ideal candidate is a self-starter who is comfortable working across multiple teams to lead web development projects and maintenance requests from start to finish. The ideal professional fit is collaborative, proactive, analytical, a strategic thinker, and effective influencer. You’ll need exceptional verbal and written communications, plus an ability to develop data-driven recommendations. Exceptional project management skills are critical for success in this role, and experience with Blackbaud’s Luminate Online system is preferred. The right person for this role will have at least 1-3 years of experience managing WordPress-based websites. Apply below!


  • Optimize and maintain our branded websites in support of marketing and promotional plans
  • Maintain and update website content leveraging Search Engine Optimization (SEO) tactics to drive reach
  • Manage maintenance and technical support in a timely manner; monitor site performance, troubleshoot and correct technical issues, make additions or modifications to the websites, and work with agency and internal teams to resolve issues as they arise
  • Identify opportunities usability improvements; plan and execute site revisions
  • Perform site functionality and usability testing in various web browsers and operating systems; identify and resolve broken links, assist in testing new and evolved site functionality before launch
  • Collaborate with cross-functional teams to build, maintain, and optimize user-friendly web pages in WordPress.
  • Maintain expertise in industry best practices in web design, user experience, information architecture, accessibility, A/B testing, and search engine optimization
  • Continually grow familiarity with new and developing digital platforms, tactics and strategies
  • Contribute to the strategic development of the Foundation’s digital presence
  • Solicit, review, and evaluate requests from internal customers
  • Communicate the status of projects to colleagues and stakeholders
  • Ensure copy and graphics follow the Foundation’s style guidelines
  • Collect, organize, edit and manage assets related to ongoing content updates
  • Communicate and understand technical requirements, identify potential risks and prioritize workload
  • Perform analysis and generate actionable reports when requested to support business decision-making processes and improve customer experience
  • Have a pulse on new technology trends in an effort to constantly improve the site
  • Build and update landing pages for fundraising campaigns, events and other business priorities
  • Implement SEO best practices including content structure, tags and communicate with the Digital team when major updates are made to help increase online presence of website

Minimum Qualifications

  • 1-3 years of previous web development experience
  • Experience maintaining and editing WordPress-based websites
  • Working knowledge of Search Engine Optimization (SEO) and related tactics
  • Working knowledge of Google Analytics and website reporting
  • Experience with HTML/CSS with core technical skills to support responsive/mobile first websites.
  • Contemporary knowledge of emerging web-based and digital technologies with demonstrable application experience
  • Excellent writing and editing skills, with a strong command of best-practice web content standards, with SEO research and implementation skills
  • Strong CMS skills, and demonstrated experience managing content on large, complex websites
  • A strong understanding of user-centered design and navigation principles
  • Ability to operate effectively and collaboratively on a cross-functional team
  • The creativity and ingenuity needed to create content solutions that balance user needs with business/legal requirements
  • Excellent customer service skills with ability to work with all levels of the organization
  • Understanding of QA testing, responsive design and browser compatibility testing